Chart Research Representative Hospital Medicine - Quality Assurance

Job Locations US-Remote
ID 2022-1442
Chart Research
Position Type
Regular Full-Time


Job Summary:

  • The Chart Research Representative HM - QA is responsible for reviewing medical files to ensure accuracy and validate that Chart Research Department procedures are followed.


Essential Functions and Tasks:

  • Monitors quality via reporting on one Chart Research Representative per week to ensure team is meeting quality goals
  • Coaches Chart Research Representatives if goals are not being met
  • Collaborates with Chart Research Supervisor and Chart Research Manager to find and develop training and system enhancement opportunities
  • Alerts Chart Research Supervisor and Chart Research Manager to any trends
  • Performs special projects and other duties as assigned


Education and Experience Requirements:

  • High School Diploma or GED

  • At least six (6) months of experience in handing patient health information and/or medical records

Knowledge, Skills, and Abilities (KSAs):

  • Working knowledge of medical terminology, anatomy and physiology, legal aspects of health information

  • Working knowledge of department roles and responsibilities

  • Knowledge of Electronic Medical Records (EMRs) such as Cerner, Meditech, Epic, PICIS

  • Strong supervisory/management skills

  • Strong critical thinking skills

  • Strong organizational skills

  • Strong time management skills

  • Strong word processing, spreadsheet, database, and presentation software skills

  • Strong oral, written, and interpersonal communication skills

  • Ability to take initiative and effectively troubleshoot while focusing on innovative solutions

  • Ability to read, understand, and apply state/federal laws, regulations, and policies

  • Ability to exercise sound judgment and handle highly sensitive and confidential information appropriately

  • Ability to remain flexible and work within a collaborative and fast paced environment

  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner


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