Senior Chart Research Representative - Hospital Medicine

Job Locations US-Remote
ID 2022-1443
Chart Research
Position Type
Regular Full-Time


Job Summary:

  • The Senior Chart Research Representative - Hospital Medicine is responsible for review of medical records for the necessary documents for proper indexing


Essential Functions and Tasks:

  • Serves as Subject Matter Expert (SME) for Chart Research Department.  Assists with answering questions from team
  • Handles escalated issues from team
  • Documents work processes as required.  Supports the training team with continuing education for new and tenured associates
  • Assists with quality assessments
  • Provides coaching to team members as needed
  • Ensures medical records are complete within the electronic medical records system by identifying and obtaining any missing chart information including signatures from physicians and other pertinent personnel
  • Conducts Review of Systems (ROS), Exam, HPI, and MD Notes
  • Retrieves existing medical records from Electronic Medical Records (EMR) system
  • Scans and inputs documents
  • Verifies that information is indexed appropriately
  • Pulls down medical records through Automate Tasks
  • Monitors the performance of the Automate Tasks
  • Logs into hospital systems and downloads registration logs and demographic data
  • Creates new entries and sub files as needed with correct medical record number
  • Performs special projects and other duties as assigned


Education and Experience Requirements:

  • High School Diploma or GED

  • At least six (6) months of experience in handing patient health information and/or medical records

Knowledge, Skills, and Abilities (KSAs):

  • Working knowledge of medical terminology, anatomy and physiology, legal aspects of health information

  • Working knowledge of department roles and responsibilities

  • Knowledge of Electronic Medical Records (EMRs) such as Cerner, Meditech, Epic, PICIS

  • Strong supervisory/management skills

  • Strong critical thinking skills

  • Strong organizational skills

  • Strong time management skills

  • Strong supervisory/management skills

  • Strong word processing, spreadsheet, database, and presentation software skills

  • Strong oral, written, and interpersonal communication skills

  • Ability to take initiative and effectively troubleshoot while focusing on innovative solutions

  • Ability to read, understand, and apply state/federal laws, regulations, and policies

  • Ability to exercise sound judgment and handle highly sensitive and confidential information appropriately

  • Ability to remain flexible and work within a collaborative and fast paced environment

  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner


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