Chart Research Representative

Job Locations US-FL-Jacksonville
ID 2022-1574
Position Type
Regular Full-Time


Job Summary:

  • The Chart Research Representative Emergency Hospital Medicine is responsible for review of medical records for the necessary documents for proper indexing.


Essential Functions and Tasks:

  • Ensures medical records are complete within the electronic medical records system by identifying and obtaining any missing chart information including signatures from physicians and other pertinent personnel
  • Conducts Review of Systems (ROS), Exam, HPI, and MD Notes
  • Retrieves existing medical records from Electronic Medical Records (EMR) system
  • Scans and inputs documents
  • Verifies that information is indexed appropriately
  • Pulls down medical records through Automate Tasks
  • Monitors the performance of the Automate Tasks
  • Logs into hospital systems and downloads registration logs and demographic data
  • Documents work processes as required
  • Creates new entries and sub files as needed with correct medical record number
  • Performs special projects and other duties as assigned


Education and Experience Requirements:

  • High School Diploma or Equivalent.

  • One (1) year of experience handling patient health information and/or medical records, preferred.

Knowledge, Skills, and Abilities (KSA's):

  • Working knowledge of medical terminology, anatomy and physiology, legal aspects of health information

  • Working knowledge of department roles and responsibilities

  • Knowledge of Electronic Medical Records (EMRs) such as Cerner, Meditech, Epic, PICIS

  • Strong critical thinking skills

  • Strong organizational skills

  • Strong time management skills

  • Strong word processing, spreadsheet, database, and presentation software skills

  • Strong oral, written, and interpersonal communication skills

  • Ability to take initiative and effectively troubleshoot while focusing on innovative solutions

  • Ability to read, understand, and apply state/federal laws, regulations, and policies

  • Ability to exercise sound judgment and handle highly sensitive and confidential information appropriately

  • Ability to remain flexible and work within a collaborative and fast paced environment 

  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner



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