Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
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Primary Location: United States (with regular travel to India and Philippines)
Geographic Responsibility: Multi-geography operations across US, India (Chennai, Coimbatore, Hyderabad), and Philippines (Clark, Pampanga)
Technology Strategy & Infrastructure Management
Develop and execute a comprehensive multi-year technology strategy aligned with enterprise business objectives
Oversee IT operations and infrastructure including servers, networks, cloud platforms, and systems architecture across all geographies
Manage help desk and technical support functions to ensure optimal uptime, performance, and user satisfaction
Evaluate, recommend, and oversee implementation of technology solutions and enterprise software platforms
Lead IT budget planning, resource allocation, and vendor management
Information Security & Compliance
Establish and maintain comprehensive information security policies, standards, and frameworks
Oversee security audits, vulnerability assessments, and penetration testing across all systems and geographies
Ensure compliance with HIPAA, SOC 2, and other healthcare and data protection regulations applicable to Ventra Health
Develop and enforce business continuity and disaster recovery plans
Lead incident response and cybersecurity risk management initiatives
Maintain and optimize security monitoring, threat detection, and incident response protocols
AI & Automation Initiatives
Lead organizational strategy for AI and automation adoption to improve operational efficiency and service delivery
Evaluate emerging AI and automation technologies relevant to Revenue Cycle Management and healthcare operations
Collaborate with business units to identify and prioritize automation opportunities
Oversee development and deployment of AI-driven solutions and RPA initiatives
Manage relationships with technology partners and vendors specializing in AI and automation
Deploying agentic AI frameworks and agents.
Multi-Geography Operations
Ensure consistent technology standards, security protocols, and operational excellence across US, India, and Philippines operations
Develop and manage technology roadmaps that account for geographic, regulatory, and business-specific requirements
Lead technology teams across multiple time zones and cultures
Build and scale IT support and infrastructure capabilities to support growth across geographies
Executive Leadership
Sit on the Executive Leadership Team and contribute to strategic business planning and decision-making
Partner with other C-level executives and business leaders to align technology initiatives with enterprise objectives
Communicate technology strategy, investments, and results to the Board of Directors, CEO, and stakeholder community
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
Minimum 15+ years of progressive technology leadership experience, with at least 8 years in a CTO, VP Technology, or equivalent C-level role
Demonstrated expertise in enterprise IT infrastructure, systems architecture, and cloud platform management (AWS, Azure, or GCP)
Strong background in information security, compliance, and audit management (HIPAA, SOC 2, ISO 27001 preferred)
Proven track record of leading technology teams and managing organizational change at scale
Proven track record of successful AI and automation rollout initiatives, including design, implementation, and value realization
Experience with business process automation, RPA, and AI/ML applications in enterprise environments
Strong financial acumen and proven ability to manage large technology budgets
Excellent communication, stakeholder management, and executive presence
Experience in healthcare, Revenue Cycle Management, or Business Process Outsourcing (BPO) industries
Experience managing technology operations across multiple geographies, particularly with Asia-Pacific operations
Advanced degree (MBA, MS Computer Science) or relevant certifications (PMP, CISSP, AWS Certified Solutions Architect)
Background in healthcare interoperability standards (HL7, FHIR) and healthcare IT compliance
Experience with M&A activities or technology integration projects
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.
Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.
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