Manager, IDX System Support

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

• This position requires knowledge and experience in IDX, for modules BAR, TES, ETM and the Payer Contract Module. Candidate must work well with others and have communication skills to interact with other departments to determine requirements for system setup and changes. Candidate should have overall experience of the Athena IDX applications DBMS, Cache SQL, Dictionaries, BAR, TES, 837 claims, 835 remit setup and posting, and HL7 Interfaces.
• Under direct supervision, manage and design techniques to complex computer systems with multiple users, to produce innovative solutions for a variety of complex problems. Gathers information from users, defines work problems, and plans projects to enable analysts and programmers to develop required results.

• Lead and guide the configuration and maintenance of the ETM application.   
• Guides users in formulating requirements; advises on alternatives and on the implications of new or revised computer systems/applications technology.
• Analyzes user project proposals, identifies omissions and errors in requirements, and recommends optimal solutions and develops system design for approved projects.
• Coordinate testing scenarios for system changes and enhancements and work with teams to move changes to production.
• Prepares and gives presentations to user management for issues and possible solutions, so decisions can be made.
• May serve as lead analyst in a design subgroup, directing and integrating the work of analysts, each responsible for several areas or systems.
• Performs miscellaneous job-related duties as assigned.
• Ensure proper change management for system changes as well at attend Governance meetings.

• Ability to develop and deliver presentations.
• Ability to lead and direct teams to the most beneficial solutions.
• Ability to interpret and evaluate client informational needs and to determine appropriate alternative solutions.
• Ability to develop and/or modify and adapt systems, application configurations, and programs to meet individually specified needs.
• Ability to analyze and interpret information systems proposals, and to evaluate and develop alternative implementation plans.
• Ability to evaluate and interpret end user information requirements, and to develop appropriate systems and/or applications solutions.
• Knowledge of information flow and management environments within area of operational specialty.
• Ability to plan, design, coordinate installation, test, and modify complex systems and subsystems.
• Ability to assess and maintain quality of programming structure, design, and coding.

• Ability to read, understand, and apply state/federal laws, regulations, and policies.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
• Ability to remain flexible and work within a collaborative and fast paced environment.
• Basic use of computer, telephone, internet, copier, fax, and scanner.
• Basic touch 10 key skills.
• Basic Math skills.   
• Understand and comply with company policies and procedures.
• Strong oral, written, and interpersonal communication skills.
• Strong time management and organizational skills.
• Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.