Unapplied Cash Research Specialist

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

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• The Unapplied Cash Research Specialist is responsible for researching and locating incoming payments that are in the company’s bank account, but not applied to any outstanding patient invoices. The Unapplied Cash Research Specialist may be assigned between 13-14 facilities/clients that will be responsible for locating the corresponding EOBs to unapplied checks. They will be responsible for calling insurances and/or utilizing insurance web portals to obtain the EOBs. An Unapplied Cash Research Specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country.

• Contact Insurance companies to have the EOB requested via fax or mail.
• Navigate websites to obtain EOBs.
• Create batches to transfer unposted payments to correct invoices and/or reverse duplicate payments.
• Interpret Explanation of Benefits (EOB) remittance codes and apply correct denial codes, if applicable.
• Balance and close payment batches timely.
• Identify payor trends in Unapplied and report findings to manager to communicate to respective department.
• Perform special projects and other duties as assigned.

• High School Diploma or Equivalent.
• Two (2) years of experience posting insurance payments in a healthcare setting.  
• Two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred.

• Knowledge of insurance payer types.
• Knowledge of Explanation of Benefits (EOB) statements.
• Strong balancing and reconciliation skills.
• Strong 10 Key calculator skills.
• Strong oral, written, and interpersonal communication skills.
• Strong mathematical skills.
• Strong time management skills.
• Strong organizational skills.
• Ability to read, understand, and apply state/federal laws, regulations, and policies.
• Ability to remain flexible and work within a collaborative and fast paced environment.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 

• This position is also eligible for a discretionary incentive bonus in accordance with company policies. 

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

Statement of Accessibility
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