Vice President, Provider Enrollment

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

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  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

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• The Vice President of Provider Enrollment is a strategic leadership role responsible for overseeing Ventra Health’s enterprise payer enrollment operations. This position directs a global team (US,  Philippines and India  based), including five direct reports, ensuring the seamless delivery of provider/payer enrollment services. The role focuses on driving operational excellence, fostering client relationships, and implementing process improvements to achieve organizational goals. 

Strategic Leadership & Oversight 

• Develop and execute strategic plans for payer enrollment operations, aligning with overall organizational objectives. 

• Serve as a trusted partner to key clients by understanding their markets and unique operational needs. 

• Establish and communicate key performance indicators (KPIs) and strategy for provider enrollment and contact center teams. 

• Manage departmental staffing allocations, monitor variances, and recommend corrective actions to meet financial objectives. 

Provider Enrollment Operations 

• Lead and optimize the provider enrollment lifecycle 

• Establish robust processes and tools, including standardized playbooks, communication templates, training materials, and automation features, to enhance efficiency and accuracy. 

• Monitor and track team performance against OKRs related to capacity, quality, growth, and financial targets. 

• Support escalation resolution by collaborating with client success and service delivery teams. 

Team Leadership & Development 

• Lead a global team, fostering a culture of excellence, collaboration, and accountability. 

• Mentor and develop direct reports, ensuring alignment with organizational values and strategic goals. 

• Promote staff satisfaction and engagement through clear communication, recognition, and growth opportunities. 

Analytics & Reporting 

• Develop and maintain an effective reporting infrastructure to monitor inventory management, denial oversight,  team performance and quality outcomes. 

• Provide actionable insights through data analysis, reporting trends, and recommending improvements. 

Cross-Functional Collaboration 

• Partner with internal and external stakeholders to address operational challenges and implement solutions. 

• Represent Ventra Health as a thought leader in healthcare operations at local, national, and international levels. 

• • Bachelor’s degree in Healthcare, Business Administration, Finance, or a related field; advanced degree preferred. 
  • Minimum of 10 years of experience in payer enrollment/credentialing and call center operations. 
  • Proven leadership experience, including 5+ years managing teams in a matrixed and dynamic environment. 
  • Demonstrated success interfacing with executives, clinicians, and diverse stakeholders. 
  • This is a remote role but will require travel to oversee team functions. 

• • Strong knowledge of payer enrollment processes, healthcare regulations, and call center best practices. 
  • Proficiency in data analysis and reporting tools, including Excel (pivot tables) and database software. 
  • Exceptional oral, written, and interpersonal communication skills. 
  • Ability to work collaboratively in a fast-paced, dynamic environment. 
  • Strong problem-solving, organizational, and time management skills. 

   

  Physical Demands: 

  • 40 hours per week
  • International Travel
  • Occasional Standing    
  • Occasional Walking      
  • Sitting for prolonged periods of time        
  • Pushing and pulling movements - rarely 
  • Occasional Reaching -rarely 
  • Bending, twisting, and stooping - rarely 
  • Frequent hand, finger movement  
  • Use equipment such as copy, fax, and postage  
  • Communicate verbally and in writing 
  • Lift and/ or move up to 15 - 20 pounds 
  • Extensive use of computer keyboard and viewing of computer screen 
  • Specific vision abilities required by this job include close vision 

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 

• This position is also eligible for a discretionary incentive bonus in accordance with company policies. 

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

Statement of Accessibility
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