- The Manager, Compliance will be responsible for enhancing Ventra Health, Inc.’s (“Ventra”) compliance program and providing oversight and support of Ventra’s enterprise compliance policies, procedures, training programs, program initiatives, and controls to help ensure compliance with applicable laws, regulations, and Ventra’s internal policies and processes.
- The Senior Director, Client Success, is responsible for overseeing and ensuring that the Director, Client Success and Manager, Client Success maintain and develop strong and long-term relationships with clients. This role will also include overseeing that relative operational and business services departments are on track for their clients and monitor and assess Client Success Performance and activity on assigned clients, escalating issues/concerns, as appropriate.
- The Manager, Client Success is a liaison between Ventra Health and clients in terms of communication and information exchange; manage all aspects of the clients’ account to maximize collections, provide contracted management services, where applicable, and minimize problems. Works directly with a variety of stakeholders, including patients, doctors, owners, practice managers, administrators, and more to resolve escalated issues
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- We are currently seeking a skilled and experienced individual to lead our Medical Coding team as a US Healthcare Medical Manager, Coding. This role requires a deep understanding of medical coding practices, regulations, and industry standards within the US healthcare system. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and a commitment to maintaining high standards of accuracy and compliance.
- The Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Specialists are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards.
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes gathering setup data, leading client and internal meetings to support data interface and billing system setups, coordinating with vendor partner to ensure a smooth transition to the Client Success and Service Delivery teams post go-live.
- This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational...
- The Bank Recon Escalation Specialist is responsible for resolving the day-to-day escalations or clarification requests, Answer questions as well as assist with audits, training, and with higher level account issues.
- The Director, Cash Management is responsible for implementing and supporting the strategic vision for assigned Cash Management functions both domestically and in collaboration with our global service delivery centers.
- The Administrator Assistant will provide support to managers, other employees, and office visitors by handling a wide range of administrative and office support activities for the department and/or managers and supervisors to ensure that all interactions between the organization and others are positive and productive.
- The Director, Account Receivables is responsible for implementing and supporting the strategic vision for assigned Accounts Receivable (A/R) functions within our Reimbursement Services domestically and in collaboration with our global service delivery centers.
- The Refund Manager is responsible for the for the daily operations of the Credit Balance & Refunds department
- The Manager of Billing is responsible for overseeing and managing the billing operations of EMHM business unit. This leadership role involves ensuring that billing processes are efficient, accurate, and in compliance with all regulatory requirements while managing correspondence related to account inquiries. The Manager will drive strategy, lead cross-functional teams and implement process improvements.
- The Contact Center Quality Analyst Specialist Bilingual is responsible for monitoring and auditing Contact Center Specialists regarding contact center performance, as well as to review and track all call center internal processes and procedures. Works with the Manager, Contact Center and/or supervisors
- The Accounts Receivable Recovery Analyst will be responsible for managing all data activities associated to work allocation, daily deliverables, payroll, attendance, incentives, variable pay. Track all data related to efficiency occupancy and utilization and report to business unit leaders.
- The Provider EnrollmentBusiness Analyst serves as the analytical backbone of the Provider Enrollment department. This role supports data-driven decision-making by generating, validating, and presenting key performance indicators (KPIs), trends, and insights related to provider enrollment operations. The Data Specialist works closely with team leads, supervisors, and cross-functional stakeholders to ensure the department has clear visibility into operational performance, payer turnaround times, and compliance metrics. This role utilizes a variety of platforms—including Health Information Systems (HIS), CredStream, and internal databases—to build data storylines, develop...
- The Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Specialists are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards.
- The Manager, Chart Research is primarily responsible for the daily operations as well as future strategy of the Chart Research Department.
- The Manager, Intake is responsible for the daily Intake operations. Supervises employee production for the precoding insurance and demographics exceptions team and Front End workflows production support team. Manages work queues, workload, timely receipt of files from facilities and clients, colleagues meeting quota, shifts work assignments based on priorities and absences, and ensures client closing month end deadlines are met
- The Refund Escalation Specialist is responsible for the monitoring and resolving Credit balances and refunds from billing system’s overages. Daily assignments are provided by the supervisor and the Refund Escalation Specialist must develop a plan to complete work lists by the end of each day. The Refund Escalation Specialists must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to our providers throughout the country.
- The Document Escalation Scanner is responsible for organizing and scanning all charge and payment batches into the system for each divisional client.
- The Bank Recon Escalation Specialist is responsible for resolving the day-to-day escalations or clarification requests, Answer questions as well as assist with audits, training, and with higher level account issues.
- Under administrative direction, the Director of Provider Enrollment oversees the Provider Enrollment team and the day-to-day Enrollment operations.
- The Accounts Receivable Recovery Analyst will be responsible for managing all data activities associated to work allocation, daily deliverables, payroll, attendance, incentives, variable pay. Track all data related to efficiency occupancy and utilization and report to business unit leaders.
- The Manager, Payment Posting will be responsible for overseeing all payment posting teams. They will be accountable for obtaining department objectives by planning and evaluating department volumes and KPI. This job will play an intricate role in providing feedback and data driven results to senior management, as well as planning the future strategy of the Payment Posting department.
- We are seeking a detail-oriented and experienced Payroll Specialist to join our team. The ideal candidate will be responsible for ensuring timely and accurate processing of payroll for our medical practice clients using...
- The Medical Coding Escalation Specialist is responsible for handling complex coding issues, resolving coding-related escalations, and providing expert-level support to the medical coding team. This role involves conducting thorough reviews of medical records, ensuring accurate code assignment, and serving as a liaison between coders, auditors, providers, and compliance teams. The specialist ensures coding practices adhere to regulatory requirements, payer policies, and internal standards.
- The Medical Coding Escalation Specialist is responsible for handling complex coding issues, resolving coding-related escalations, and providing expert-level support to the medical coding team. This role involves conducting thorough reviews of medical records, ensuring accurate code assignment, and serving as a liaison between coders, auditors, providers, and compliance teams. The specialist ensures coding practices adhere to regulatory requirements, payer policies, and internal standards.
- The Coding Denial Specialist responsibilities include working assigned claim edits and rejection work ques, Responsible for the timely investigation and resolution of health plan denials to determine appropriate action and provide resolution.
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Senior Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website. This position is responsible for more advanced level work with all implementations and Group Level enrollments
- The Provider Enrollment Specialist works in conjunction with the Provider Enrollment Manager to identify Provider Payer Enrollment issues or denials. This position is responsible for researching, resolving, and enrolling any payer issues, utilizing a variety of proprietary and external tools. This will require contacting clients, operations personnel, and Centers for Medicare & Medicaid Services (CMS) via phone, email, or website
- The Pre-Bill Escalation Specialist is responsible for the first steps in the billing process. Daily assignments are provided by the Team and the Pre-Bill Specialist must develop a plan to complete work lists by the end of each day. The Pre-Bill Specialists must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to our providers throughout the country.
- The Payment Escalation Specialist is responsible for performing the initial steps in the payment posting process. Daily assignments are provided by the supervisor, and the specialist must develop a plan to complete assigned worklists by the end of each day. The Payment Escalation Specialist must comply with applicable billing standards and operate effectively in a team-oriented environment, delivering superior service to providers across the country.
Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Representatives are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards
Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Representatives are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards
Accounts Receivable (“AR”) Specialists are primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. AR Representatives are responsible for insurance payer follow-up ensuring claims are paid according to client contracts. Complies with all applicable laws regarding billing standards
- The Bank Recon Escalation Specialist is responsible for resolving the day-to-day escalations or clarification requests, Answer questions as well as assist with audits, training, and with higher level account issues.
- The Medical Coding Escalation Specialist is responsible for handling complex coding issues, resolving coding-related escalations, and providing expert-level support to the medical coding team. This role involves conducting thorough reviews of medical records, ensuring accurate code assignment, and serving as a liaison between coders, auditors, providers, and compliance teams. The specialist ensures coding practices adhere to regulatory requirements, payer policies, and internal standards.
- The Escalation Specialist is responsible for responding to and handling complaints and escalations from patients and clients as it relates to account balances and payments. They must seek ways to determine appropriate courses of action, conduct investigative steps to resolve issues, and communicate with their manager promptly for updates and resolution of such escalations. They are also responsible for completing special projects for escalated clients per the advisory of their manager and must maintain the deadline provided for given projects. The Escalation Specialist will be expected to perform all payment posting activities within the company systems and assist the department in day-to-day posting duties. The Escalation Specialist is also...
- The Escalation Specialist Supervisor will be responsible for the Escalation Specialist Department. The Escalation Specialist Supervisor must be available on a day-to-day basis, take higher level account issues, and educate their team members on new company policies and changes to existing policies. The Escalation Specialist Supervisor will monitor inventory and keep track of all metrics to ensure nothing gets behind.
- The Contact Center Specialist role will be responsible for answering a variety of incoming calls regarding patient medical bills, insurance, Explanation of Benefits (EOB) forms, and bill payment arrangements. This role will utilize multiple internal systems to assist with overall patient billing needs.
- Chart Research Escalation Specialist is responsible for reviewing medical records for the necessary documents for proper indexing
- The Medical Coding Escalation Specialist is responsible for handling complex coding issues, resolving coding-related escalations, and providing expert-level support to the medical coding team. This role involves conducting thorough reviews of medical records, ensuring accurate code assignment, and serving as a liaison between coders, auditors, providers, and compliance teams. The specialist ensures coding practices adhere to regulatory requirements, payer policies, and internal standards.
- The Coding Denial Specialist responsibilities include working assigned claim edits and rejection work ques, Responsible for the timely investigation and resolution of health plan denials to determine appropriate action and provide resolution.
- The Pre-Bill Escalation Specialist is responsible for the first steps in the billing process. Daily assignments are provided by the Team and the Pre-Bill Specialist must develop a plan to complete work lists by the end of each day. The Pre-Bill Specialists must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to our providers throughout the country.
